We at AROMATIC FOODS thoroughly check the quality of our products and packing before shipping it to our customers.

All food products are non-returnable.

• You are permitted to return products purchased from aromaticfoods.in subject to   valid reasons accepted by the customer service team.
• A refund may be obtained for products purchased, subject to certain conditions.
• You may cancel orders for products purchased by you before the order ships out.

 It is important to note while the Company makes best efforts to ensure that returns, refunds and cancellations are available to the users of the Website, the Company has to place certain restrictions on the same in order to meet its business, legal and contractual obligations.

 Reasons for returns:

• If you receive a damaged, expired, faulty or defective product.
• If you receive a product that is different from what you ordered.

 Conditions for returning products:

• Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
• The products must be returned in the original condition in which they were received, along with the original invoice.
• Products must be in their original form and packaging.
• Brand packaging should be intact.
• Replacement of a product will be subject to availability of the product on the website at that time.

To raise a refund / return claim, please send an email to aromaticfoods01@gmail.com. Your email must contain the name of the product, the order ID, images of the product received with Batch ID clearly visible, along with a detailed description of the nature of the claim. This must be done within 3 days of receipt of the product.